Expert Care Consultation
Our Vision
At Robin Nursing Consultancy, we specialize in fortifying the operational and service quality of care homes. Boasting 25 years of nursing experience, we provide tailored solutions including audits, turnaround management, and leadership guidance. Our mission is to elevate care standards and foster commercial success for our clients. Through our expert insights and innovative practices, we aim to empower care homes to deliver exceptional services. Collaborating closely with our partners, we strive to create environments where both caregivers and residents flourish.
Meet Us
Andrea Crowley Chief Founding Officer
About Me: The "Nanny McPhee of Care Homes"
My career in the care sector began over 25 years ago, driven by a single purpose: to help care homes navigate their toughest challenges. I am often called the "Nanny McPhee of Care Homes" because I arrive when you need me most, and I don't leave until the job is done.
Like the robin, my symbol for new beginnings, I bring a fresh perspective to every project. I believe a difficult situation doesn't have to be the end of your story—it can be the start of a brand new one.
My approach is built on a foundation of empathy, expertise, and a no-nonsense attitude. I conduct a thorough analysis of your operations, from CQC compliance to staff retention, and then implement a strategic, hands-on plan for sustainable success.
When you partner with me, you're not just getting a consultant; you're getting a dedicated partner who is committed to a lasting, positive turnaround. I have the experience to solve the problems and the passion to help you build a thriving future for your staff and residents.
Proven Track Record
Why Choose us?
Our Nursing Consultancy services specialize in supporting care homes facing challenges in attaining satisfactory quality ratings. Leveraging our vast expertise, we prioritize improving quality, minimizing risks, and boosting your reputation to ensure the viability of your business. We provide sustainable turnaround strategies that exceed mere compliance with CQC standards, all backed by a solid history of successful results. Allow us to assist you in transforming your care home and delivering the high-quality care your residents deserve.
Here are some feedback and comments which have been anonymised regarding our professional skills.
External stakeholder - Experienced a significant and sustained improvement since the appointment of [registered manager]," while another praised their honesty and empathy during a recent conversation. This positive transformation is reflected in our CQC rating, which has improved from Inadequate to Good across all areas within just seven months, marking a significant milestone for our organization.
Our staff have had an overwhelmingly positive experience with our new manager. In just five weeks, they have shown respect, understanding, and compassion in every interaction. One staff member shared, 'They are the best managers. They take the time to listen to us,' while another praised the energy and involvement, saying, 'They check in early in the mornings and ensure everyone is okay.' It's clear that they have made an impact on our team!"
The manager and regional director conduct regular audits to ensure quality and safety, focusing on areas like infection and medication management. Issues identified are promptly addressed and documented, reflecting a commitment to improvement. Since the regional director's appointment, the organization has maintained a "Good" rating in all areas.
Awarded Certificate of Merit, Honoured with specific recognition by the Lord Lieutenant, hailed as a "shining example of all that is best in this country".
"Innovation, collaboration, courage, and generosity are praised by the Lord Lieutenant.